Mercer University: Intermediate Program Summary: Enhancing Business Operations with ChatGPT

Description

Artificial Intelligence - Strategic Business Applications This series consists of a beginner and intermediate program which offers a comprehensive journey through the world of Natural Language Processing (NLP) and the utilization of ChatGPT, tailored specifically for small business owners and professionals. Starting with foundational concepts, the series gradually builds participants' expertise, from understanding the basics of NLP and ChatGPT to mastering advanced techniques for strategic business applications. Through a blend of theoretical knowledge, practical hands-on workshops, and real-world case studies, attendees will learn how to leverage ChatGPT to enhance customer service, automate workflows, generate content, and derive strategic insights. The program also addresses ethical considerations, compliance, and future trends, ensuring that participants are well-equipped to implement and optimize AI-driven solutions within their businesses. Intermediate Program Summary: Enhancing Business Operations with ChatGPT The Intermediate program builds on the foundational knowledge from the Beginner program, diving deeper into the capabilities of ChatGPT and its application in small business operations. Participants will explore advanced NLP concepts such as Named Entity Recognition (NER) and Topic Modeling and learn how to integrate ChatGPT with other business tools like CRM and social media platforms. The program features hands-on workshops where attendees will develop business-specific use cases, such as automating customer service and generating marketing content. This program equips participants with the knowledge and skills to leverage ChatGPT for more sophisticated and efficient business solutions. FORMAT: In person on Mercer’s Atlanta campus Friday November 1, 2024 TIME: 4.0 hours per session (10A – 2:30P) Includes lunch SESSION COST: Regular Cost - $350 / GNFCC Members - $280 / LNF - $175 WEBSITE: https://cee.mercer.edu/programs-for-individuals/ CERTIFICATE: Completion of beginner & intermediate sessions achieves a certificate CONTACT: Jeff Wolfe, wolfe_jj@mercer.edu