Clinic Coordinator – Decatur/Johns Creek – Full time – Benefits and Insurance Included – PTO – Generous Holiday Schedule – Incredible Team Environment

Hours: 

Monday, Decatur clinic, 9:15 – 5:15

Tuesday, Johns Creek clinic, 12:00 – 8:00 (potential change, 11:00 – 7:00)

Wednesday, Decatur clinic, 9:15 – 5:15

Thursday, Decatur clinic, 11:00 – 7:00

Friday, Decatur clinic, 9:00 – 4:30

*This role includes helping with text messages from patients 1-2 hours, approximately 1 weekend per month (either Saturday or Sunday).

Additional Details:

• A college degree is not required but preferred.
• Hourly, non-exempt pay range: $20.00/hour - $22.00/hour and based on experience.
• All candidates are required to participate in two interviews. One interview will be at the Johns Creek clinic and the other interview will be at the Decatur clinic.
• Bilingual – Spanish is preferred but not required.
• Strong administrative and phone skills required.
• Confident voice and easy to understand over the phone.
• Up-to-date computer skills are required.
• This individual must cultivate a warm and welcoming environment as the first point of contact for our patients entering the clinic and also while following our phone script and confidently scheduling appointments over the phone.
• EMR (electronic medical records) system will be used.
• Providing order and consistency to the front desk and clinic environments is a must.
• Assist patient advocates when needed.
• This role is part of the operations team and reports directly to the Operations Director.
• Participate in monthly staff meetings and quarterly team building activities.
• Weekly check front desk supplies to ensure what is needed is on hand.
• Send certified mail when necessary.
• Scan patient IDs and maintain their medical records.
• Follow HIPAA guidelines.
• Annual trainings required.
• Assist with connections in the Decatur community.
• Assist with Decatur clinic / building needs.